SHIPPING
SHIPPING WITHIN AUSTRALIA
We offer $10 Standard Shipping and $15 Express Post Shipping per order within Australia via Australia Post.
Orders are usually dispatched and delivered within 2-7 working days.
There can be the occasional courier delay which may affect your delivery time frame from time to time as we use a third-party supplier for all deliveries. SWIMSUPPLY cannot be held responsible for late deliveries or loss or damage relating to late deliveries.
Note:
During busy periods, like sales and Christmas the shipping delivery time is 4-7 working days.
INTERNATIONAL SHIPPING
We offer international standard shipping via Australia Post. The price will be calculated at the checkout depending on the geographic zone where the parcel is being delivered. The delivery time will be approximately 5 to 10 working days depending on the geographic zone of delivery.
Note:
Please be aware that there are different restriction and laws of importation that are unique to your country and it is the responsibility of the consumer to gather information and make payments of possible customs duties and fees that might apply once the items have been assessed by your country’s border and security officials. SWIMSUPPLY Australia takes no responsibility for any customs duties, foreign taxes or other fees that may be imposed during the importation into your country. SWIMSUPPLY cannot be held responsible for any delays that could occurred during this assessment.
TRACKING NUMBER
An email will be sent once your order has been dispatched with the Australia Post tracking number. If you do not receive one within 48 hours of placing your order, email info@swimsupply.com.au to enquire.
Make sure your supplied address is attended during business hours.
COVID-19
Some delivery times are longer than usual. We are working to deliver as safely and quickly as possible but the impacts of the pandemic are causing significant delays with the different post companies. SWIMSUPPLY Australia takes no responsibility for any delays.